Details about the Price Guarantee: 

According to the report from the European Union: “Towards a Single European Telecoms Market: Focus on Spain” from March 2009, Spain is the most expensive mobile phone market in Europe based on parameters defined by the OECD.

When using the parameters established in this report, MÁSmovil is the most economical mobile operator in Spain. That is why we have created a MÁSmovil Price Guarantee.

With this guarantee, when you have changed to MÁSmovil, we will pay you the difference if you find another competitor to MÁSmovil with better prices (according to the parameters established by OECD).

The monthly spending in the OECD report is:

• 65 calls distributed as the following (call duration between 0,8 and 1,9 min depending on the destination):
  • 21% to fixed line
  • 72% to national mobile lines
  • 7% to voice mail
• 50 SMS
• 2 MMS

The guarantee applies when these parameters are used on the tariffs on your previous operator at the moment when you decided to join MÁSmovil by porting your number. The comparison is used on the current prices of the MÁSmovil Contrato MÁSlibre.

Send us your last invoice from your previous operator to able us to do the calculation.

If the comparison says that your previous operator is more economical, we will give you back the difference in extra credit from the 30 first days after activating your MÁSmovil line. This credit is not reimbursable into cash.

This guarantee only applies for maximum 20 phone lines of every company or person who has ported the line to MÁSmovil, and only when the client has applied for it during the first 90 days after activation of the line.

The guarantee applies by comparing the standard tariffs and using the methodology from the OECD report. 

Special offers or discounts with duration up to 4 months are not included in the calculation. 

The guarantee is valid unless a revocation by MÁSmovil.