Customer Service
We want to be the mobile company with the best customer service
Our customers come first and we want them to feel comfortable when talking to us. We offer several contact methods, so that we can help them whenever it is needed. We want to have the best customer service for our clients..
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Marta will solve all your doubts, our virtual website assistant, 24 hours a day, 7 days a week. Always at your disposal, she helps us to be the mobile company with the best customer service. |
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Online Helpdesk
Use our Online Help service, selecting the option that fits best to what you need and gives you an answer sooner than you think. Our immediate response makes us the mobile company with the best customer service. We don’t want to make you wait forever to get all the information you need. |
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Use your personal YOSOYMÁS account It's your personal account where you can check your credit or spending. It's your personal account where you can check your credit or spending, set up your account, enable and disable some services, etc. You can do anything you need at any time by yourself. |
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If you prefer to speak with the best customer service of a mobile company: * Price of Call: 8 cents/min. Establishment 15 cents. |
Remember: to call a MÁSmovil number from another operator costs the same as calling Movistar, Vodafone and Orange
